How long does it take for my order to arrive?
Our dresses are specially prepared for you and shipped directly from our international workshops.
The estimated delivery time is 10 to 20 business days, depending on the destination country.
We will notify you by email when your order has been shipped.
Where are orders shipped from?
We work with carefully selected suppliers outside of Spain, which allows us to offer unique and exclusive designs and a broader collection.
This is part of our ethical and personalized model.
How do I choose my size?
You'll find a detailed size guide in centimeters for each product. If not, we recommend selecting the size you normally wear.
We recommend measuring your bust, waist, and hips and comparing them to the table.
If you are between sizes, choose the larger size for greater comfort.
What payment methods do you accept?
You can pay with:
- Credit/debit card (Visa, MasterCard, Amex)
- PayPal
- Other local methods depending on your country
Your payment is 100% secure thanks to our encryption system.
ABOUT OUR IMAGES
Some of our images have been digitally generated for illustrative purposes to show the aesthetics of the dress and its style in different contexts.
The final product you will receive is real and faithfully matches the published description (materials, measurements and design).
Returns and Refunds
Yes, we accept returns, as long as the dress is unworn and has tags intact.
We only cover returns for incorrect sizes or manufacturing defects. We do not accept returns for changes of mind.
See our full Return Policy for more information.
Is it safe to buy here?
Yes. Our store uses secure payment systems and SSL certificates. We also use reliable gateways like PayPal and Shopify Payments to protect your data at all times.
Why doesn't the package have the store logo?
When shipping directly from our partner warehouses, packages may arrive in plain packaging or without a logo. This does not affect the quality or authenticity of the product, which is exactly the one you have chosen.